Our Process
Deliberate,
start to finish.
High-end tile work is decided long before the first tile is set. Our process exists to remove surprises — for you, your architect, and your builder.
01
Consultation
We start with the plans, not a price sheet.
Every project begins with a conversation — on site or over the drawings — with you, your architect, or your builder. We look at the rooms, the materials under consideration, and the substrate conditions, and we tell you plainly what it will take to do the work right.
You leave the consultation with a clear scope and a detailed written proposal: preparation, materials, timeline, and cost. No vague allowances, no surprises staged for later.
02
Selection & Layout
Every line is decided on paper before it exists in tile.
We help evaluate materials — accompanying you to slab yards and showrooms when useful — and then draw the installation: layouts, cut placements, niche and border positions, pattern directions. On natural stone, we dry-lay the field and photograph it for your approval.
This is the stage that separates a considered installation from a competent one. You approve every controlling line before a single tile is cut.
03
Installation
One dedicated crew, and a site kept like a finished home.
The crew that starts your project finishes it. We protect finished surfaces, control dust, and keep the site orderly — behavior that matters when the home around us is nearly complete.
Preparation is never skipped: flattening, waterproofing, membranes, and flood tests happen in full and are documented before they're covered. You'll hear from us daily on progress and what's next.
04
Final Walkthrough
We inspect it together, and we stand behind it in writing.
When the work is done, we walk every surface with you — checking alignment, grout, sealant, and edges against the drawings you approved. Anything that doesn't meet the standard gets corrected before we call it finished.
You receive care guidance for your specific materials and our workmanship warranty in writing. If something we set ever fails to hold our standard, we come back.
What This Means for You
Certainty, not just craftsmanship
A written proposal
Scope, preparation, materials, and cost in detail — decisions made once, on paper, together.
Daily communication
You and your builder always know what happened today and what happens tomorrow.
A warranty that means it
Workmanship guaranteed in writing, from a licensed contractor (CA Contractor License #1048328) serving California's Central Coast for over a decade.
See the process from the first meeting.
Request a Consultation